Get support for your VPS!
Important but non-critical issues (password resets, etc.): open a trouble ticket using the billing and support system.
Critical support issues (null-routing requests): Contact support directly by mail to ensure your issue is expedited as quickly as possible.
Informal support
Try #rapidxen on the StaticBox IRC network. Please note that SystemInPlace is not responsible for the content of this IRC channel.
This is also available over the web.
Clinton Collins...
The support has been wonderful and is always very fast to reply. RapidXen is the most support-focused bunch I've ever had the pleasure of working with!